Further to the previous post, now that we’re moving host servers, there are now a few updates (where ‘yourdomain.com’ is your own domain name hosted with us):

• Username: email@yourdomain.com
• Password: Use the email account’s password.
• Incoming Server: imap.yourdomain.com
• IMAP Port: 993 (143 for non-SSL)
• Outgoing Server: smtp.yourdomain.com
• SMTP Port: 465 (25 or 587 for non-SSL)

Authentication is required for IMAP and SMTP. Typically ‘password’ as the method.

Please note the change with the outgoing server, from mta.extendcp.co.uk to smtp.yourdomain.com, and the updated port number to 465.

There will be a small changeover period of up to a few days, where nameservers are being updated. However during this time, all new emails will either go to your new email server, or your old server (that you’ll still be logged into via the extendcp.co.uk login).

Once the nameservers are updated, we can apply as SSL (https certificate) to your domain, and the above login will then work accordingly. At that time you will then need to update your email account software, and you may get some new emails. If you want to check it sooner, use the non-SSL port numbers as indicated above.

Let us know when that’s done from your side, we can do a final synchronisation with your old server, and then let that close fully.

Each new account on the new servers has up to 10Gb of storage as standard, rather than the tiny 1Gb on the previous server.